We're Here to Help
Questions, technical issues, billing inquiries, or just want to share feedback — send us a message and we'll get back to you.
Email support
support@boothgen.com
Typical response time
We aim to reply within 1 business day. For urgent technical issues, include as much detail as possible.
General Question
Platform features, onboarding help, or "how do I…" questions.
Technical Issue
Something not working? Describe the problem and we'll investigate.
Billing / Plan
Questions about your plan, invoices, or upgrading to Pro.
Feature Request
Have an idea that would make Booth Genius even smarter?
Partnership
Integration partners, resellers, or affiliate opportunities.
Other
Anything else — we read every message.